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Simplify Complex Scheduling

Appointment Scheduling & Visitor Management

Manage multiple departments, services, staff, skill sets, schedules, languages spoken, appointment instructions (virtual, offsite, on location) and more.

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Engagement across all channels

Provide An Effortless Omnichannel Experience

Contact center, mobile app, website or on the lot – create a consistent customer journey across all your engagement channels while capturing and centralizing data.

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Insights

Gain Real-Time Business Intelligence

Plan and manage the future of your business with more visibility into performance through real-time insights on everything from staff productivity to customer satisfaction.

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Tailored Services

Maintain Your Brand on Every Channel

We’ll help create unique customer-facing booking flows and confirmation emails that align with your marketing guidelines – colors, fonts, logos and more.

 

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Integrations & API

Streamline & Optimize Existing Systems

Supporting most popular integrations and boasting a published API and custom integration support, Coconut can be configured to fit right in with your existing systems.

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Onboarding & Support

Enjoy a Fast Implementation Experience

Our responsive, diligent team will quickly lead you from customer journey mapping to implementation with a tried-and-true collaborative process that requires little IT resources on your end.

 

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Privacy & Security

Provide Data Protection at Every Level

We adhere to industry-leading standards and have implemented specific measures to protect both your customer’s data and your own.

Privacy and Security