Coconut Software vs Microsoft Bookings
Office for business has added a new product Microsoft Bookings to it’s list of tools. This might have got you thinking, we use office suite for our documents and spreadsheets, Outlook for our emails and calendar. But what is the difference between Coconut and Microsoft Bookings?
Microsoft Bookings states they are focused on “small businesses”.
Microsoft Bookings does not send out text reminders.
Coconut sends out automatic email and text reminders.
Microsoft Bookings provides a “booking page” for customers. It is an extension of Office 365.
Coconut provides a fully and customizable customer booking experience. (example: schedule.telus.com)
Coconut can operate as standalone system and provides flexible integrations with in house platforms including, CRMs, workforce management tools and SSO.
Coconut offers an informative suite of reporting for executives and staff members. Build your own reports and see Week over Week progress by location and individual staff member.
Coconut’s enterprise clients gain full control over the customer scheduling experience in a secure and compliant way.
Overall, Coconut Software is designed to create an omni-channel scheduling experience, not just an appointment transaction. This is why national leading corporations such as ROGERS, and JACKSON HEWITT have selected Coconut to bring value to their customers, and internal workforce optimization.