Coconut Software to Sponsor the Financial Brand Forum 2020

Coconut Software to Sponsor the Financial Brand Forum 2020

Date: April 27 – 29, 2020
Location: Aria Hotel Resort | 3730 S Las Vegas Blvd, Las Vegas, NV 89158, United States
Booth: #731


Coconut Software will sponsor and speak at the Financial Brand Forum – one of the worlds largest conferences on marketing, customer experience, data analytics, and digital transformation for the banking industry.

Now in its 7th year, the Forum 2020 helps financial institutions tackle their biggest challenges in retail banking, with dozens of strategy sessions and how-to presentations. Join Coconut Software for three days packed with the big ideas and actionable insights guaranteed to build brands and improve bottom lines. Join our team at Booth #731, to discover how we are a leading provider of customer engagement solutions for modern banks and credit unions. 

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Coconut Software to speak at the Financial Brand Forum 2020

Nathan Poellet, Coconut Software’s Senior Director of Product will speak at the Financial Brand Forum. Nathan will be diving into themes surrounding in-branch transformations to improve customer experience.

3 things banking executives will learn by attending our presentation:

  • How to provide a consistent customer experience across all your customer facing channels, including; digital websites, contact center and in-branch
  • How to utilize customer engagement data to help forecast and plan branch strategy so that you are appropriately staffing individual branches to meet demand
  • Empower your advisors to make strong relationships with customers, promoting loyalty and finding additional points of entry along their individual customer journey
  • Making sure that branch staff are completely interchangeable and that your customers are always getting the same great experience

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About Coconut Software

Coconut Software is a leading provider of customer engagement solutions for modern banks and credit unions including: Capital One, Vancity, United Federal Credit Union, and Jackson Hewitt. By providing technology that elevates the customer experience while improving operational efficiencies, Coconut’s solutions consistently increase satisfaction scores, decrease churn, and strengthen acquisition.