Coconut Welcomes Susan Finley as VP, Engineering

Coconut Welcomes Susan Finley as VP, Engineering

Coconut Software is proud to have Susan Finley join our leadership team as VP, Engineering.

Susan brings over 20 years of experience building software solutions across multiple industries, including health sciences, retail, and finance. Before joining Coconut, Susan held senior engineering and technology positions at HBC, Medidata Solutions, and TD Bank.

“The leadership at Coconut blew me away. They demonstrated a genuine dedication to their employees and customers,” says Susan of her decision to join the organization. “Words like respect, safety, and recognition weren’t just buzzwords—they were demonstrably present in their actions. I’m excited to further foster Coconut’s incredible culture and dedication to providing quality software in this role.” 

Susan is looking forward to supporting Coconut’s engineering team through a period of tremendous growth and ensuring it is set up for success.

“Susan is a seasoned leader who has lots of experience building high-performing engineering teams,” says Katherine Regnier, Coconut Software CEO. “Her customer-centric focus and dedication to building high-quality products will be integral to helping us continually evolve our solutions and meet customer demands.”

Sue holds an advanced diploma in Computer Engineering Technology from Humber College Institute of Technology & Advanced Learning, a Certification in PROSCI organizational change management, and is a graduate of the Problem Solving Leadership Program designed by Gerrald Weinberg. When not working, Susan enjoys reading, spending time with family, and walking her dogs. Learn more about Susan here.

See open roles on Coconut Software’s engineering team at 

About Coconut Software

Coconut Software makes it effortless for customers to connect with their financial institution. Our appointment scheduling, video banking, and lobby management solutions are used by leading banks and credit unions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates. Founded in 2011, Coconut Software is headquartered in Saskatoon, Saskatchewan, with offices in Toronto, Ontario. For more information, please visit

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