Community Banks

Connect With Customers on a Whole New Level

With a frictionless booking experience, complex schedule management, and in-depth data you’ll have what you need to make lasting business relationships.

Increase Efficiency

Stop playing email tag with customers by providing self-serve appointment scheduling, synced in real-time to staff, services and locations, ensuring that customers can book appointments with their first click.

Insights & Analytics

Information flows in, opportunities flow out. Access valuable business insights through centralized reporting to measure performance and trends.

Ready Built Integrations

Coconut has numerous integrations built and ready to hit the ground running without any development needed on your end.

SUCCESS STORY

“The biggest impact we have had since onboarding Coconut, is an elevated member experience where we have flipped from trying to find an appointment opening that we can put a member in, to instead asking, ‘When would you like to come in?’ This is a huge advantage as we continuously strive to serve our membership the way they need and want to be served.”

TARA SEVIGNY
Manager, Contact Centre, Alterna Savings and Alterna Bank

View our Success Stories

 

The big picture

Platform Overview

Provide a customized experience (either in person or digitally) to enhance customer engagement with our all-in-one engagement platform. Speed up revenue generating opportunities, balance workforce efficiency, and deliver key insights that organizations cannot capture through their calendars or CRMs alone.

Coconut integrates effortlessly with your current software stack to connect data and people in meaningful relationships. With Coconut, you get you and your team get insights and appointments that keep business booming.

See our full Platform Overview

COCONUT CLIENTS HAVE SEEN…

40% of no shows rebook when sent a follow up.