SIDE-BY-SIDE-COMPARISON
See Why Leading FIs Prefer Coconut Over UKG
The trend is clear—leading banks and credit unions are choosing Coconut Software over UKG for a seamless, flexible, and customer-centric experience.
Unlike other tools, our suite of solutions has unparalleled flexibility, a stellar user experience, and is designed specifically for banks and credit unions.
Financial Institutions Who Have Made the Switch from UKG to Coconut Software
Coconut Software vs. UKG
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Key Features
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Coconut Software
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UKG
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Appointment Scheduling Capabilities
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Queue Management Capabilities
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Reporting & Analytics
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Customer Support
Dedicated support team with prompt response times |
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Built-In Video Meetings
Browser-based, co-browsing, e-signature integration |
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Admin Experience
Easy-to-use, highly configurable back-end experience |
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Industry Focus
Built specifically for Financial Institutions |
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Member Experience
Modern, reliable, and seamless experience |
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Security Measures
Industry-leading privacy & security standards |
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Ready to See Coconut in Action?
Why Coconut Customers Love Working With Us
“We considered another appointment scheduling solution, but the company was too big in too many industries. We were really looking for a company that was going to cater to the financial industry. That’s one of the big draws that led us to pick Coconut.”
—Former UKG Client
“Coconut Software offers top-notch support, making it effortless for our team to manage appointments efficiently and provide our clients with an exceptional experience.”
—Your Neighborhood
Credit Union
“From a platform perspective, it’s easy, accessible, modern, and customizable. It really put us in the driver’s seat.”
—Partners Federal
Credit Union
“From the initial demo, it was clear that the Coconut team had a willingness to invest and partner with us. The other vendors felt inflexible”
—Rogue Credit Union
4 Reasons to Choose Coconut Software
Built Specifically for Financial Institutions
Our platform was created for banks and credit unions. We build our products with the things you care about in mind: improving the client experience, finding staff efficiencies, and growing your business.
Strategic Support, Every Step of the Way
A dedicated Coconut team member will partner with you at every stage of your journey—from launch support to ongoing strategic advice. Your success is our top priority. (With a 98% retention rate, our customers agree.)
Seamless Experiences for Everyone
Both clients and staff will enjoy our software’s intuitive, easy-to-use design. Plus, we regularly gather user feedback to make the Coconut experience even smoother.
Make Changes In Minutes—Not Weeks
Your needs can change quickly. Our flexible admin controls let you switch up your instance on the fly. And if you’re ever stuck, our responsive support team is on standby.
Customers Who use Coconut Have Seen
75%
Reduction in appointment length
21 point
Increase in Net Promoter Score (NPS)
23%
Reduction in meeting no-shows
Seamless Transition to Coconut Software
Moving to a new solution can seem daunting, but with Coconut, it’s a breeze! Here’s why:
- Effortless Implementation: Our platform is designed for a smooth transition with minimal disruption.
- Quick to Launch: You’ll be up and running within weeks.
- Continuous Guidance: We provide ongoing training & resources before, during, and after the transition.
- Proven Success: Many leading financial institutions have successfully made the switch and are reaping the benefits.
Want to learn how to seamlessly implement a new appointment scheduling software? 💻 👀
Are you ready to learn more?
Speak to one of our experts to discover why leading FIs prefer Coconut over UKG.