Key Features | Coconut Software | UKG |
Appointment Scheduling Capabilities |
 | |
Queue Management Capabilities | | |
Reporting & Analytics | | |
Customer Support | |  |
Built-In Video Meetings Browser-based, co-browsing, e-signature integration | | |
Admin Experience Easy-to-use, highly configurable back-end experience | | |
Industry Focus | | |
Member Experience | | |
Security Measures Industry-leading privacy & security standards | | |
Key Features | Coconut Software | UKG |
Appointment Scheduling Capabilities | | |
Queue Management Capabilities | | |
Reporting & Analytics | | |
Customer Support | | |
Built-In Video Meetings Browser-based, co-browsing, e-signature integration | | |
Admin Experience Easy-to-use, highly configurable back-end experience | | |
Industry Focus | | |
Member Experience | | |
Security Measures Industry-leading privacy & security standards | | |
“We considered another appointment scheduling solution, but the company was too big in too many industries. We were really looking for a company that was going to cater to the financial industry. That’s one of the big draws that led us to pick Coconut.”
—Former UKG Client
“Coconut Software offers top-notch support, making it effortless for our team to manage appointments efficiently and provide our clients with an exceptional experience.”
—Your Neighbourhood
Credit Union
“From a platform perspective, it’s easy, accessible, modern, and customizable. It really put us in the driver’s seat.”
—Partners Federal
Credit Union
“From the initial demo, it was clear that the Coconut team had a willingness to invest and partner with us. The other vendors felt inflexible”
—Rogue Credit Union
Coconut Software is more than just a vendor. We’re true partners dedicated to your success. With a 98% retention rate and a 2.87/3 CSAT score, our support team goes above and beyond to make sure you’re supported every step of the way.
Coconut Software offers a user-friendly and highly configurable platform, making it easy for you to customize to fit your needs. You won’t have to submit support tickets and wait weeks for simple changes.
Coconut Software is built for banks and credit unions, with over a decade of experience working with financial institutions. Our focus on financial institutions means you’ll benefit from our deep industry expertise and access to the latest best practices.
Coconut Software is committed to delivering an exceptional customer/member experience. Our platform is designed to increase member NPS by 21 points on average, ensuring a reliable and enjoyable experience for your staff, members, and customers.
Moving to a new solution can seem daunting, but with Coconut, it’s a breeze! Here’s why:
Read: How to Replace Your Appointment Scheduling Software in 8 Easy Steps
Speak to one of our experts to discover why leading FIs prefer Coconut over UKG.
