INTEGRATIONS
Amazon Web Services
Your cloud investment, finally delivering a visible CX outcome.
What it is
AWS + Coconut is a platform and procurement partnership that runs Coconut natively on AWS and makes it available through AWS Marketplace. It gives financial institutions an engagement layer for appointment scheduling, lobby management, and video consultations while letting them align that investment to their existing AWS cloud strategy.
How it works
Coconut is deployed on AWS infrastructure and purchased through AWS Marketplace, so procurement can flow through the institution’s existing AWS relationship and count toward EDP commitments. On the delivery side, Coconut powers appointment booking, walk-in queue management, and scalable video consultations, with auto-scaling infrastructure and compliance-grade security built on AWS.
Best fit for
Best fit for financial institutions already invested in AWS that want to draw down EDP commitments, shorten vendor procurement cycles, and attach a measurable customer-facing outcome to their cloud spend. It’s especially strong for teams trying to connect digital banking activity to human conversations and revenue outcomes without adding a long new-vendor approval process.
