INTEGRATIONS—STRATEGIC PARTNERS
DBSI
DBSI reimagines the branch. Coconut makes it intelligent.
What it is
DBSI + Coconut is a branch transformation partnership that combines DBSI’s physical branch design with Coconut’s software for scheduling, queue management, advisor workflows, and lobby management. Together, they turn redesigned branches into connected environments built for relationship-driven banking.
How it works
DBSI redesigns the branch layout and customer flow, then Coconut provides the operating layer inside that space. Coconut fills advisory zones with booked appointments, manages lobby traffic in real time, enables self-service check-in, notifies advisors, and provides analytics on wait times, utilization, and revenue impact so the renovated branch functions as an intelligent system rather than just a nicer space.
Best fit for
Best fit for financial institutions renovating or rethinking their branch environments that want both a modern physical design and the software needed to run it well. It’s especially useful for teams that want to improve advisory appointment volume, reduce unmanaged walk-in chaos, and prove the business ROI of branch transformation.
