A Coconut Software Product Demo

An Omnichannel Strategy to Drive More Traffic to Your Branches

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What this 40 minute demo covers:

We’ll take you through an implementation that aims to bridge the gap between the digital and physical, driving more business into your branches.

In addition, we will dive into the detailed performance analytics provided by this implementation to demonstrate how insights can optimize your workforce and increase the value of your customer interactions.

We will demonstrate how you could:

  • Increase branch traffic by providing highly visible access points to specific services, advisors and branch locations through 24/7 online scheduling and custom booking shortcuts.
  • Tie together your most important customer facing channels — from the lobby to your contact center — and elevate the omnichannel customer journey with a single solution.
  • Improve operations, increase efficiency and remove friction through data driven insights, advisor schedule management tools and customer/advisor notifications.