WEBINAR ON-DEMAND

Personalizing Experiences through Deeper Customer & Member Insights

Summary

Branch leaders can no longer shape customer and member experiences based on instincts and outside influences alone.

Watch Anika Davis, AVP – Member Experience with Associated Credit Union & Elissa Riddell, Head of Marketing with Coconut Software as they discuss how to use customer and member data to create better personalized experiences, and drive efficiencies in the core processes those involve.