WP_Resource_CES Webinar
By John Schoeler in - Apr 3, 2019

Webinar Replay: How to Assess Your Customer Effort and its Impact on Your Sales Funnel

In this webinar, we go over what a Customer Effort Score (CES) is, why it is important, how it impacts sales and how you can both assess and improve your own score.

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Coconut Software - Resource - Customer Experience White Paper - Thumbnail
By John Schoeler in - Jan 10, 2019

Optimize the Customer Experience with Enterprise Appointment Scheduling

Learn about the new digital customer experience that is expected from today’s leading financial services organizations.

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