What trends are shaping banking in 2026? Join the live discussion.

Watch: How Partners Federal Credit Union Uses Coconut to Take the Driver’s Seat in Member Experience

Partners Federal Credit Union is a not-for-profit financial cooperative with $1 billion in assets that offers membership to employees and cast members of the Walt Disney Company and their family.  

Juliana Trujillo, of Partners Federal Credit Union, shares how Coconut Software’s appointment scheduling solution gives members a more convenient way to engage with staff—and helps advisors serve their members better.

“Prior to working with Coconut, we needed to find a newer, better way to engage with our members. So the biggest success with Coconut is that it’s really put us in the driver’s seat of being able to drive this experience for our members.”
– Juliana Trujillo

Ready to provide a seamless experience for your members? ​

Check out more success stories

Stay in the Loop.

Subscribe to our email updates and we’ll send you inspiring stories, helpful resources and more.

What's next: 2026 retail banking trends

Our annual trends webinar is here. Tune in to hear from the experts, as they dive into the trends shaping the year ahead in banking. They’ll discuss where, why, and how FIs are doubling down in the age of AI, branch transformation, and younger customers.