New Guide: Drive Growth With a 5-star Appointment Experience
  • ProductA modern way to create human engagement
    • Why Coconut?Find out what makes Coconut different
    • Platform OverviewAn omnichannel engagement platform built for banks and credit unions.
    • Appointment SchedulingProvide an effortless experience that goes beyond the appointment.
    • Queue ManagementA smarter lobby for a streamlined in-branch experience.
    • Video BankingEverything your staff need to deliver an end-to-end video appointment
    • Reporting & AnalyticsSee the big picture, and turn insights into action.
    • Contact CenterBetter service, higher productivity, lower staffing requirements.
    • Integrations & APIsWe’re flexible to fit where you need us.
  • Pricing
  • SolutionsDiscover the difference experience makes
    • Credit UnionsCreate effortless engagements that empower lasting relationships with your members
    • Community BanksConnecting your customers and staff with a simple click
    • National & Regional BanksShowcase to your customers that you’re a trusted, convenient primary financial institution
    • OtherExplore other industries that we serve.
  • ResourcesEverything you need to make an informed decision
    • Resource LibraryIndustry tools, detailed reports, informative webinars, and product information.
    • BlogThe latest industry trends, product updates, and news, hot off the press.
    • Success StoriesLearn how our customers have elevated their business with Coconut Software.
  • CompanyCreating meaningful connections since 2007
    • AboutAllow us to introduce ourselves.
    • LeadershipMeet our inspirational team of thought leaders.
    • Coconut PartnersLearn about our leading partners.
    • CareersFast-track your career. We’re hiring across teams.
    • Contact UsHow can we help?
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Susan Finley

VP of Engineering

Sue is an engineering executive with 20 years experience building software solutions. She has worked in multiple industries, including health sciences, retail and finance.

Sue is passionate about the craft of building software, and she advocates for modern practices and a customer-centric mindset. A forward-thinking professional and trusted technology strategist, Sue steadfastly believes that happy people create quality software.

Sue holds an advanced diploma in Computer Engineering Technology from Humber College Institute of Technology & Advanced Learning, a Certification in PROSCI organizational change management, and is a graduate of the Problem Solving Leadership Program designed by Gerrald Weinberg.

Meet the rest of our Leadership Team

What do you love about working at Coconut?

I love how Coconut has just got it together. We’re a growing start-up rocking it in areas many large organizations struggle with.

Why should potential candidates consider joining the Coconut team?

It’s simple: Coconut offers an engaging work environment with colleagues that respect each other and put the customer first. If autonomy, respect, and pride in your work are essential, then Coconut Software is where you want to be.

How do you spend your time when you’re not at work?

When not at work, I enjoy spending my time with family and friends, laughing together as we share a good meal; reading a good book and discussing it with my book club; and long walks with my dogs.

  • Product
    • Why Coconut?
    • Platform Overview
    • Appointment Scheduling
    • Queue Management
    • Video Banking
    • Reporting & Analytics
    • Contact Center
    • Phone & Video Meetings
    • Integrations & APIs
    • Privacy & Security
    • Onboarding & Tailored Services
  • Solutions
    • Credit Unions
    • Community Banks
    • National & Regional Banks
    • Other
  • Resources
    • Success Stories
    • Resource Library
    • Blog
    • Media Kit
    • Developer Documentation
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  • Company
    • About
    • Leadership
    • Careers
    • Contact Us
    • Founder & CEO
    • Coconut Partners

Contact

102 - 121 Research Drive, Saskatoon, SK, S7N 1K2

1901 - 1 University Avenue, Toronto, ON, M5J 2P1

540 - 7272 E. Indian School Road, Scottsdale, AZ, 85251

+1 (306) 986-1080
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