{"id":28395,"date":"2023-08-02T17:53:36","date_gmt":"2023-08-02T17:53:36","guid":{"rendered":"https:\/\/www.coconutsoftware.com\/?post_type=success-stories&#038;p=28395"},"modified":"2023-08-14T16:46:08","modified_gmt":"2023-08-14T16:46:08","slug":"kawartha-credit-union","status":"publish","type":"success-stories","link":"https:\/\/www.coconutsoftware.com\/success-stories\/kawartha-credit-union\/","title":{"rendered":"Kawartha Credit Union &#8211; Testimonial Video"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-2\">\n<div class=\"wp-block-column is-layout-flow\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script>\n<img decoding=\"async\" class=\"vidyard-player-embed\" style=\"width: 100%; margin: auto; display: block;\" src=\"https:\/\/play.vidyard.com\/jvrGUS5kBdTxwU5fC2xD4N.jpg\" data-uuid=\"jvrGUS5kBdTxwU5fC2xD4N\" data-v=\"4\" data-type=\"inline\" \/>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Serving over 50,000 members in Eastern Ontario, Canada, Kawartha Credit Union delivers a full suite of competitive financial products and needs-based advice across 22 branches.&nbsp;Martin Harris, Senior Manager of Retail Delivery, shares how the team at Kawartha Credit Union is using <a href=\"https:\/\/www.coconutsoftware.com\/insights\/\">the data captured<\/a> in Coconut to make informed decisions that optimize branch operations and improve member experience.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-3\" style=\"margin-top:0\">\n<div class=\"wp-block-button is-style-tertiary-button\"><a class=\"wp-block-button__link has-base-color has-contrast-background-color has-text-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/www.coconutsoftware.com\/success-stories\/how-kawartha-credit-union-ramped-up-member-service-and-curbed-cancellations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read the Success Story<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained\">\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p class=\"has-text-align-left\">\u201cWhen we were looking at expanding our hours back to traditional hours, or more competitive hours, we used the data from Coconut to see when are our members coming in, how long are they staying at the branches, and what type of engagements that they\u2019re doing?\u201d<\/p>\n<\/blockquote>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-6\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100px\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.coconutsoftware.com\/wp-content\/uploads\/2023\/07\/Success-Story-Kawartha-Headshot-Martin-Harris.png\" alt=\"\" class=\"wp-image-28380\" width=\"100\" height=\"100\" srcset=\"https:\/\/www.coconutsoftware.com\/wp-content\/uploads\/2023\/07\/Success-Story-Kawartha-Headshot-Martin-Harris.png 500w, https:\/\/www.coconutsoftware.com\/wp-content\/uploads\/2023\/07\/Success-Story-Kawartha-Headshot-Martin-Harris-300x300.png 300w, https:\/\/www.coconutsoftware.com\/wp-content\/uploads\/2023\/07\/Success-Story-Kawartha-Headshot-Martin-Harris-150x150.png 150w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow\">\n<p><strong>Martin Harris<\/strong><br>Senior Manager of Retail Delivery<br>Kawartha Credit Union<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:50px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-base-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-11\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns reverse-mobile guten-cta has-background is-layout-flex wp-container-10\" style=\"border-radius:6px;background-color:#e8fefc;padding-top:var(--wp--preset--spacing--80);padding-right:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80);padding-left:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"wp-block-heading has-text-align-center has-contrast-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--30)\">Check Out More Customer Success Stories<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-8\" style=\"margin-top:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-button is-style-default-button-arrow\"><a class=\"wp-block-button__link has-base-color has-contrast-background-color has-text-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/www.coconutsoftware.com\/success-stories\/\">View More<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Serving over 50,000 members in Eastern Ontario, Canada, Kawartha Credit Union delivers a full suite of competitive financial products and needs-based advice across 22 branches.&nbsp;Martin Harris, Senior Manager of Retail Delivery, shares how the team at Kawartha Credit Union is using the data captured in Coconut to make informed decisions that optimize branch operations and [&hellip;]<\/p>\n","protected":false},"featured_media":28418,"parent":0,"template":"","meta":{"inline_featured_image":false},"success-story":[89],"yst_prominent_words":[576,247,243,790,209,939],"_links":{"self":[{"href":"https:\/\/www.coconutsoftware.com\/wp-json\/wp\/v2\/success-stories\/28395"}],"collection":[{"href":"https:\/\/www.coconutsoftware.com\/wp-json\/wp\/v2\/success-stories"}],"about":[{"href":"https:\/\/www.coconutsoftware.com\/wp-json\/wp\/v2\/types\/success-stories"}],"version-history":[{"count":49,"href":"https:\/\/www.coconutsoftware.com\/wp-json\/wp\/v2\/success-stories\/28395\/revisions"}],"predecessor-version":[{"id":28531,"href":"https:\/\/www.coconutsoftware.com\/wp-json\/wp\/v2\/success-stories\/28395\/revisions\/28531"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.coconutsoftware.com\/wp-json\/wp\/v2\/media\/28418"}],"wp:attachment":[{"href":"https:\/\/www.coconutsoftware.com\/wp-json\/wp\/v2\/media?parent=28395"}],"wp:term":[{"taxonomy":"success-story","embeddable":true,"href":"https:\/\/www.coconutsoftware.com\/wp-json\/wp\/v2\/success-story?post=28395"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.coconutsoftware.com\/wp-json\/wp\/v2\/yst_prominent_words?post=28395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}