Put Members and Customers at the Helm of Their Experience
Make navigating your digital and in-person channels a smoother process for customers, members, and staff. Coconut’s appointments, queuing, and video banking platform makes connecting with your institution a breeze.
Explore Coconut’s Self-Service Banking Solutions
Appointment Booking
Let customers and members choose when and where they meet with staff in a few clicks.
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Queue Management
Help clients get where they want to go faster—in-branch or online—with smart, interactive queuing.
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Video Banking
Host secure financial conversations and complete transactions virtually with video.
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Reporting + Insights
Get a better view of traffic trends, staff productivity, and the customer and member journey.
See MoreThe Benefits of Appointment Scheduling
Keep Up With Customer and Member Expectations
Meet demands for convenient, frictionless experiences (both online and off) that your clients are craving. Then, watch your NPS, CSAT, and loyalty soar.
Time-Saving Automation and Tracking
Save time on low-value, administrative tasks so staff can focus on having the best meetings possible. Plus, get insights to help you run your branches better.
Better Connections = More Opportunities to Grow
When it’s easier to meet with your clients—and understand their journey—there are more opportunities for your team to thoughtfully drive sales.
Results Coconut Clients Enjoy
Increase in Booked Appointments
Higher Conversion Rates Than Before
Decrease in Appointment Length
Point Higher Customer and Member NPS
