Latest Posts

By Suchet Randhawa in Customer Experience - Sep 16, 2019

[Transcript] Embracing a Customer First Mindset: Eliminating Friction Points in your Customer Multi-Channel Journey

Get the transcript to our recent webinar to learn how evolving customer expectations and new technology trends are disrupting the financial industry.

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Customer Experience

By Suchet Randhawa in Customer Experience - Sep 16, 2019

[Transcript] Embracing a Customer First Mindset: Eliminating Friction Points in your Customer Multi-Channel Journey

Get the transcript to our recent webinar to learn how evolving customer expectations and new technology trends are disrupting the financial industry.

Continue reading
By Sean Wilson in Customer Experience News and Events - Sep 5, 2019

Embracing a Customer-First Mindset: Key Findings From the Panel Discussion

In our recent panel discussion, financial industry experts weighed in on changing customer expectations. Check the highlights here.

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Digital Innovation

By Sean Wilson in Customer Experience Digital Innovation - Jul 31, 2019

Are You Addressing Customer Experience in your Digital Banking Transformation?

Financial Brand says digital transformation has seen significant investment by banks and credit unions, yet customer experience is stagnant. Let’s discuss.

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By Kelly Wilson in Digital Innovation - Jun 13, 2019

6 Steps to a Successful Technology Implementation Process

What can you do to ensure a smooth technology implementation process? Coconut Software has the 6 best steps to ensure a successful implementation.

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Company Culture

By Kelly Wilson in Company Culture - Feb 2, 2018

Take a Peek Inside Coconut Software’s Two Office Locations

Coconut Software has officially moved into new offices in both Toronto and Saskatoon! Our boxes are unpacked and we want to give you a quick peek inside. The new locations will put us in better proximity to some of our leading enterprise clients and give us plenty of room to expand our continuously growing team! […]

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By Katherine Regnier in Company Culture - Dec 1, 2017

Pitching Like a Woman

Founder and CEO Katherine Regnier shares her experiences while meeting investors in 2017, specifically, being told she’s pitching like a ‘woman.’

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