Success Stories

TELUS Success Story

TELUS Mobility and Coconut Software discuss their partnership on enterprise appointment scheduling.  

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Jackson Hewitt Success Story

Jackson Hewitt saw a 41% increase in booked appointment and an 8% increase in kept appointments after implementing Coconut Software.

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TCU Financial Group Success Story

TCU Financial Group increased contact center efficiencies since implementing appointment scheduling software to better serve their members across multiple locations.

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Sasktel Success Story

SaskTel elevated the customer experience and allowed staff to better prepare before appointments, by using Coconut Software’s scheduling solution.

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By Kelly Wilson in Features - Jan 16, 2019

The importance of partnering with a vendor that supports custom branding

Have you ever visited a company website, clicked on a link from a call to action, and been redirected over to a web page that no longer looked or felt like the brand? If so, did you continue along the customer journey? Or did you bounce? Inconsistent branding can lead to brand confusion as well […]

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