Success Stories

TELUS Success Story

TELUS Mobility and Coconut Software discuss their partnership on enterprise appointment scheduling.  

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Jackson Hewitt Success Story

Jackson Hewitt saw a 41% increase in booked appointment and an 8% increase in kept appointments after implementing Coconut Software.

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TCU Financial Group Success Story

TCU Financial Group increased contact center efficiencies since implementing appointment scheduling software to better serve their members across multiple locations.

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Sasktel Success Story

SaskTel elevated the customer experience and allowed staff to better prepare before appointments, by using Coconut Software’s scheduling solution.

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By Eric Kys in Community - Apr 18, 2019

How an #ICUL4U Session Taught Me That Employees Are Key to Improving Credit Union Performance

About a week and a half ago, I had the opportunity to attend the Illinois Credit Union League conference in yup, you guessed it, Chicago! During this conference I was able to jump in on Parables and Productivity, a great breakout session led by Andy Janning based around giving employees at credit unions a meaning […]

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