Key Features

Enterprise Appointment Scheduling

Centralized Appointment Management

Improve operational efficiency online & in-branch by managing multiple locations, staff, and services on a single, easy to navigate appointment scheduling platform — all in real time.

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Download the Appointment Scheduling Data Sheet

Omnichannel Scheduling

Stop playing email tag with customers by providing self-serve appointment scheduling, synced in real-time to staff,  services and locations, ensuring that customers can book appointments with their first click.

Instant Booking Shortcuts

Eliminate friction in the appointment booking process by providing shortcuts to quickly schedule time for a specific location, service or staff member.

Insights and Analytics

Information flows in, opportunities flow out. Access valuable business insights through centralized reporting to measure performance and trends.

Appointment Reminders

Eliminate appointment confusion and reduce no-shows with automated confirmation and reminder emails and SMS messages.

Mobile Check-in

Improve communication and decrease lobby wait time by allowing customers to check in via SMS when they’ve arrived (or if they’re running late).

Custom Configurations

Put your brand front and center with personalized branding and messaging across the entire customer journey, from landing pages to notifications.


“Since implementing Coconut we have seen a 41% increase in booked appointments and an 8% increase in kept appointments. Kept appointments equal tax returns and that’s where we make money.”

Senior VP of Operations Jackson Hewitt

View our Success Stories

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