Learn how industry leading banks are developing new techniques for in-branch staffing and tech adoption to deliver on customer experience requirements.
Continue readingLearn how evolving customer expectations, increased competition & new technology trends are disrupting the financial industry.
Continue readingJoin us as we demonstrate our true omnichannel solution, and discover how to increase efficiency and remove friction across all customer facing channels.
Continue readingGain a strategic advantage by tracking comprehensive real-time insights into your customer journey at all touchpoints for smarter, simpler optimization.
Continue readingCreated in partnership with Future Branches, this study details the relationship between customers and their bank — often with surprising results.
Continue readingThe Coconut product overview offers more information on enterprise appointment scheduling software and features like calendar sync and reporting.
Continue readingIn this webinar, we go over what a Customer Effort Score (CES) is, why it is important, how it impacts sales and how you can both assess and improve your own score.
Continue readingThe Coconut Lobby Management Data Sheet highlights the key features that enterprise organizations need from their lobby management system.
Continue readingThe Coconut Appointment Management Data Sheet highlights the key features and integrations that enterprise organizations need from an appointment management solution.
Continue readingThis guide covers which features and functionality to look for when assessing an appointment management solution for financial services.
Continue readingCoconut Software’s John Schoeler looks back at the Finnovate Fall conference in New York. John highlights key sessions and learnings from the conference.
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