Connect From Anywhere
Speak to an ExpertContinue engaging with your customers in-branch, over the phone, or through video from anywhere.
Face-to-Face From Your Own Space
Compatible with major video conferencing services, customers are able to schedule a face-to-face meeting with staff quickly and easily from the comfort of their own homes, without downloading additional software or setting up accounts.
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No Video? No Problem
Not everyone can (or wants to) meet face-to-face, that’s why we support phone meetings. Your customers enter the number they want to be reached at and your staff call them back at their selected time.
Don’t Miss A Thing
Whether working in-branch or remotely, staff members are informed about how the customer prefers to meet for the appointment via email and in the Coconut dashboard.
Accommodating Complex Services
Not all services can be handled remotely. With Coconut, you can select which services are offered via phone and video, and which require an in-branch visit. Organize your branch by controlling appointment and arrival times in order to keep staff and customers safe where required.
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