Teachers Federal Credit Union (Teachers) is one of the country’s largest credit unions with $8.8 billion in assets and more than 470,000 members across all 50 states. Founded on Long Island in 1952, Teachers is a full-service, not-for-profit financial institution that provides members with 32 full-service branches throughout Long Island, Queens and Manhattan, as well as access to services at more than 5,000 shared service centers located across the country.
Here, Inna Sprague, Chief Experience Officer of Teachers, explains how Coconut’s appointment scheduling software helps the credit union embrace a digital-first mindset that creates a seamless experience for their members.
“Working with the team at Coconut has been absolutely phenomenal. They took the time to understand the needs of our business and really cater the solution to meet the needs not only of our members but also of our employees.”
– Inna Sprague
