Operations

Coconut Software - Blog - Marketing to Millenials
By Kelly Wilson in Operations - Jul 25, 2018

Personalized Service for Appointment-Driven Businesses (2019 Update)

Think back to the last time you interacted with your bank, or credit union; was there personalized service involved. Was it easy to get in touch? Did the organization recognize who you were–online or over the phone–and make you feel like a valued customer? How fast and easy was it to do business? These are […]

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Coconut Software - Blog - Benefits of Appointment Scheduling - Hero
By Kelly Wilson in Product Education - Jul 17, 2018

Benefits of Appointment Management Software

The benefits of appointment management software, when implemented into your digital transformation are countless. PriceWaterhouseCooper recently reported that 81% of banking CEOs are concerned about the speed of technological change, more than any other industry sector. Many financial organizations are scrambling to implement digital processes to innovate customer experience, and disrupt their competitors. Starting to […]

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