MEET ON DEMAND
Advisors and bankers, pooled remotely. Available on demand.
With Meet on Demand, your financial institution can pool staff across branches and extend the reach of every advisor or banker. Rather than making customers wait in-branch, they can meet with the right specialist from another location remotely. The result is fuller schedules for your team, broader access to your services, and a better customer experience, all without increasing headcount.
Never miss a walk-in opportunity.
MEET ON DEMAND
Staff Pooling
Branches can route overflow walk-ins to available advisors in other locations, creating a shared pool of staff across your organization.
MEET ON DEMAND
Unified Queue for All Walk-Ins
From their dashboard, staff can view walk-ins from their own branch and other participating branches—all in a single, unified queue.
MEET ON DEMAND
Hassle Free Virtual Meetings
Once staff accept a walk-in, Coconut generates a secure room code so the client can easily connect with a remote advisor through Coconut’s Video Banking.
Why it matters.
Empower Staff, Fuel Success
Set advisors up for success with fuller schedules and more client opportunities.
Stronger Branch Performance
Serve more walk-ins, reduce wait times, and improve customer satisfaction without adding staff.
Operational Excellence at Scale
Unify your entire member-facing workforce into one pool, seamlessly delivering your full range of banking services in every branch through video banking.
Key Advantages of Meet on Demand
- Reduce Wait Times
- Optimize Staffing and Costs
- Convert Every Interaction
- Provide More Services