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By Suchet Randhawa in - Aug 27, 2019

[Webcast] Embracing a Customer-First Mindset: Eliminating Friction Points in your Customer Multi-Channel Journey

Learn how evolving customer expectations, increased competition & new technology trends are disrupting the financial industry.

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By John Schoeler in - Apr 3, 2019

Webinar Replay: How to Assess Your Customer Effort and its Impact on Your Sales Funnel

In this webinar, we go over what a Customer Effort Score (CES) is, why it is important, how it impacts sales and how you can both assess and improve your own score.

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By John Schoeler in - Mar 21, 2019

Coconut Software Lobby Management Data Sheet

The Coconut Lobby Management Data Sheet highlights the key features that enterprise organizations need from their lobby management system.

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By John Schoeler in - Mar 21, 2019

Coconut Software Appointment Management Data Sheet

The Coconut Appointment Management Data Sheet highlights the key features and integrations that enterprise organizations need from an appointment management solution.

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By Brelynn in - Mar 5, 2019

Buyer’s Guide: Enterprise Appointment Management Software for Banks and Credit Unions

This guide covers which features and functionality to look for when assessing an appointment management solution for financial services.

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By Brelynn in - Jan 12, 2019

Enterprise Appointment Scheduling RFP Template

Download the Appointment Scheduling RFP template to help streamline the selection process and ensure you select the best solution.

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By John Schoeler in - Jan 10, 2019

Optimize the Customer Experience with Enterprise Appointment Scheduling

Learn about the new digital customer experience that is expected from today’s leading financial services organizations.

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By Brelynn in - Dec 28, 2018

The Ultimate Guide to Improving Contact Center Efficiencies

Download the Ultimate Guide to Improving Contact Center Efficiencies, to learn what may be broken in your current contact center appointment booking process and how to streamline this process.

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By Brelynn in - Oct 31, 2018

Credit Union Appointment Management Information Sheet

It’s time to modernize engagement. Discover solutions for mapping the member journey to create meaningful connections through a true omnichannel experience.

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