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Product
A modern way to create human engagement
Why Coconut?
Find out what makes Coconut different
Appointment Scheduling
Provide an effortless experience that goes beyond the appointment.
Queue Management
A smarter lobby for a streamlined in-branch experience.
Video Banking
Everything your staff need to deliver an end-to-end video appointment
Reporting & Analytics
See the big picture, and turn insights into action.
Integrations & APIs
We’re flexible to fit where you need us.
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Customer & Member Experience
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Creating meaningful connections since 2007
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Employee Efficiency & Engagement
Technology & Transformation
Banking Queue Management System Guide: FAQs and Evaluation
By Christine Matu • Jun 1, 2023
Employee Efficiency & Engagement
How To Reduce Queues in Banks: 12 Key Techniques, Tips, and Tools
By Christine Matu • May 25, 2023
Technology & Transformation
Queue Management in Banks: The Top Trends and Tools to Know
By Christine Matu • May 18, 2023
Technology & Transformation
Video Banking Services: What To Offer and How To Take it to the Next Level
By Christine Matu • May 11, 2023
Technology & Transformation
What Is Video Banking Software?
By Christine Matu • May 3, 2023
All Posts
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By Jillian Wood • Mar 22, 2023
Customer & Member Experience
Bank Scheduling 101: The Ins and Outs to Better Financial Appointments
By Jillian Wood • Mar 9, 2023
Growth & Revenue
When More Is Better: Balancing Bank Appointment Quantity and Quality
By Jillian Wood • Jan 30, 2023
Customer & Member Experience
3 Ways to Fast-Track Your Bank Appointment Scheduling Process
By Jillian Wood • Jan 4, 2023
Technology & Transformation
5 Appointment Technology Implementation Tips From Institutions Who’ve Done It Right
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Employee Efficiency & Engagement
How leading credit unions are tackling staffing shortages
By Christine Matu • Jan 20, 2022
Employee Efficiency & Engagement
Impact of a Queue Management Software on Staff Productivity
By Kelly Wilson • Feb 18, 2021
Employee Efficiency & Engagement
Remaining Professional in Pajamas
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Employee Efficiency & Engagement
3 Steps to Improving Operational Efficiency
By Sean Wilson • Jul 3, 2019
Technology & Transformation
Assembling Your Software Implementation Team
By Kelly Wilson • Nov 21, 2018
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