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Product
A modern way to create human engagement
Why Coconut?
Find out what makes Coconut different
Platform Overview
An omnichannel engagement platform built for banks and credit unions.
Appointment Scheduling
Provide an effortless experience that goes beyond the appointment.
Queue Management
A smarter lobby for a streamlined in-branch experience.
Video Banking
Everything your staff need to deliver an end-to-end video appointment
Reporting & Analytics
See the big picture, and turn insights into action.
Contact Center
Better service, higher productivity, lower staffing requirements.
Integrations & APIs
We’re flexible to fit where you need us.
Pricing
Solutions
Discover the difference experience makes
Credit Unions
Create effortless engagements that empower lasting relationships with your members
Community Banks
Connecting your customers and staff with a simple click
National & Regional Banks
Showcase to your customers that you’re a trusted, convenient primary financial institution
Other
Explore other industries that we serve.
Resources
Everything you need to make an informed decision
Resource Library
Industry tools, detailed reports, informative webinars, and product information.
Blog
The latest industry trends, product updates, and news, hot off the press.
Success Stories
Learn how our customers have elevated their business with Coconut Software.
Company
Creating meaningful connections since 2007
About
Allow us to introduce ourselves.
Leadership
Meet our inspirational team of thought leaders.
Coconut Partners
Learn about our leading partners.
Careers
Fast-track your career. We’re hiring across teams.
Contact Us
How can we help?
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Financial Services
Customer & Member Experience
3 Ways to Improve the Digital Experience In Retail Banking
By Kelly Wilson • Aug 12, 2020
Technology & Transformation
4 New Banking Initiatives for 2020
By Kelly Wilson • Aug 6, 2020
Coconut News
Virtual Meetings: Keep Calm and Connect Remotely
By Sean Wilson • Mar 25, 2020
Technology & Transformation
Remote Video Banking: Future Proof Branch Strategies
By Sean Wilson • Feb 12, 2020
Customer & Member Experience
How to Attract and Retain Millennial Customers in 2020
By Suchet Randhawa • Jan 30, 2020
Retail Operations
The Top 4 Ways Branch Technology Can Match Customer Interest
By Sean Wilson • Jan 23, 2020
Retail Operations
Smart ATMs: Future Proof Branch Strategies
By Sean Wilson • Jan 13, 2020
Retail Operations
Café Branches: Future Proof Branch Strategies
By Sean Wilson • Dec 4, 2019
Technology & Transformation
4 Fintech Innovations for Creating Deeper Connections
By Sean Wilson • May 24, 2019
Growth & Revenue
Strategies for the Impending Baby Boomer Crisis
By Sean Wilson • May 7, 2019
Retail Operations
Manage the Walk-In Appointment Journey
By Kelly Wilson • May 2, 2019
Customer & Member Experience
Banking on Millennials
By Sean Wilson • Apr 29, 2019
Technology & Transformation
5 Things Financial Institutions Forget During a Digital Transformation
By Sean Wilson • Apr 24, 2019
Customer & Member Experience
When Channel Switching Interrupts the Customer Journey
By Sean Wilson • Apr 24, 2019
Customer & Member Experience
Balancing Millennials and Boomers in a Self-Service Era
By Sean Wilson • Apr 9, 2019
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