Product
A modern way to create human engagement
Platform Overview
Bridge the physical-digital divide, and simplify the experience for everyone.
Appointment Scheduling
Provide an effortless experience that goes beyond the appointment.
Lobby Management
A smarter lobby for a streamlined in-branch experience.
Insights
See the big picture, and turn information into action.
Contact Center
Better service, higher productivity, lower staffing requirements.
Phone & Video Meetings
Use phone and video calls to engage clients from anywhere, at any time.
Integrations & API
We’re flexible to fit where you need us.
Privacy & Security
Your security is our top priority.
Onboarding & Tailored Services
We work to deliver exactly what you’re looking for from start to finish.
Solutions
Discover the difference experience makes
Banks & Credit Unions
Committed to driving engagement and growth for modern financial institutions.
Automotive
You handle the vehicles, we’ll do the scheduling.
Telecom
Lightspeed customer engagements while operating in a complex regulatory world
Retail
Scheduling curbside pickups, private shopping appointments, and digital queuing
Resources
Everything you need to make an informed decision
Resource Library
Industry tools, detailed reports, informative webinars, and product information.
Blog
The latest industry trends, product updates, and news, hot off the press.
Case Studies
Learn how our customers have elevated their business with Coconut Software.
Company
Creating meaningful connections since 2007
About
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Leadership
Meet our inspirational team of thought leaders.
Coconut Partners
Learn about our leading partners.
Careers
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Financial Services
Customer Experience
Virtual Meetings: Keep Calm and Connect Remotely
By Sean Wilson • Mar 25, 2020
Banking Trends & Best Practices
3 New Banking Initiatives for 2020
By Kelly Wilson • Feb 20, 2020
Branch Operations
Remote Video Banking: Future Proof Branch Strategies
By Sean Wilson • Feb 12, 2020
Banking Trends & Best Practices
How to Attract and Retain Millennial Customers in 2020
By Suchet Randhawa • Jan 30, 2020
Customer Experience
The Top 4 Ways Branch Technology Can Match Customer Interest
By Sean Wilson • Jan 23, 2020
Banking Trends & Best Practices
Smart ATMs: Future Proof Branch Strategies
By Sean Wilson • Jan 13, 2020
Branch Operations
Café Branches: Future Proof Branch Strategies
By Sean Wilson • Dec 4, 2019
Digital Transformation
Are You Addressing Customer Experience in Your Digital Banking Transformation?
By Sean Wilson • Jul 31, 2019
Banking Trends & Best Practices
2019 Future Branches Consumer Study: Highlights From the Report
By Sean Wilson • Jul 10, 2019
Banking Trends & Best Practices
4 Fintech Innovations for Creating Deeper Connections
By Sean Wilson • May 24, 2019
Banking Trends & Best Practices
Strategies for the Impending Baby Boomer Crisis
By Sean Wilson • May 7, 2019
Branch Operations
Manage the Walk-In Appointment Journey
By Kelly Wilson • May 2, 2019
Banking Trends & Best Practices
Banking on Millennials
By Sean Wilson • Apr 29, 2019
Digital Transformation
5 Things Financial Institutions Forget During a Digital Transformation
By Sean Wilson • Apr 24, 2019
Customer Experience
When Channel Switching Interrupts the Customer Journey
By Sean Wilson • Apr 24, 2019
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