Sean

Coconut Software - Blog Header - Key Findings - Embracing a Customer First Mindset
By Sean Wilson in Customer Experience News and Events - Sep 5, 2019

Embracing a Customer-First Mindset: Key Findings From the Panel Discussion

In our recent panel discussion, financial industry experts weighed in on changing customer expectations. Check the highlights here.

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Coconut Software - Blog Header - Data Analytics
By Sean Wilson in Marketing Operations - Aug 22, 2019

How Investing in Analytics Provides Big Returns for Banks

Advanced analytics allow banks and credit unions to gain deeper insights into big data, providing a huge ROI both now, and in the future of finance.

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Coconut Software - Blog Header - Digital Transformation
By Sean Wilson in Customer Experience Digital Innovation - Jul 31, 2019

Are You Addressing Customer Experience in your Digital Banking Transformation?

Financial Brand says digital transformation has seen significant investment by banks and credit unions, yet customer experience is stagnant. Let’s discuss.

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Coconut Software - Blog Hero - FB Consumer Study Highlights
By Sean Wilson in Customer Experience - Jul 10, 2019

2019 Future Branches Consumer Study: Highlights From the Report

Digital banking is on the rise, and the role of the branch is evolving. View how with highlights from the 2019 Future Branches Consumer Study.

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Coconut Software - Blog Hero - Steps to Improving Operational Efficiency
By Sean Wilson in Operations - Jul 3, 2019

3 Steps to Improving Operational Efficiency

From your employees, to your customers, to the data that ties them together, discover how to identify and eliminate operational inefficiencies in 3 steps.

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Coconut Software - Blog Hero - Learnings from the Bank of Amazon
By Sean Wilson in Customer Experience - Jun 21, 2019

4 Customer Experience Lessons Banks & Credit Unions Can Learn From Amazon

From data utilization to partnerships, Amazon reigns supreme in customer experience. With a ‘Bank of Amazon’ on the horizon, it’s time to take notes.

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Coconut Software - Blog Background - Hero 1
By Sean Wilson in News and Events - Jun 3, 2019

Coconut Software Names Matt Petrow Senior Director of Finance and Human Resources

Matt Petrow joins Coconut Software as the new Senior Director of Finance & HR, guiding the company’s financial strategy toward profitable long-term growth.

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Coconut Software - Blog Hero - 4 Innovations in Fintech - 2
By Sean Wilson in Digital Innovation Marketing - May 24, 2019

4 Fintech Innovations for Creating Deeper Connections

The top 4 tech innovations in fintech emerging are turning casual bankers into devoted customers. How can banks and credit unions benefit from this trend?

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Coconut Software - Blog - Financial Boomer Crisis
By Sean Wilson in Digital Innovation - May 7, 2019

Strategies for the Impending Baby Boomer Crisis

Explore the boomer issues presented in a recent Financial Brand article, & how Coconut’s customer experience software fits into the marketing strategy.

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Coconut Software Background 16
By Sean Wilson in Digital Innovation - Apr 24, 2019

5 Things Financial Institutions Forget During a Digital Transformation

Make your digital initiatives work for you, not against you. Check our top 5 digital transformation errors and how Coconut Software can help you avoid them.

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