Product
A modern way to create human engagement
Platform Overview
Bridge the physical-digital divide, and simplify the experience for everyone.
Appointment Scheduling
Provide an effortless experience that goes beyond the appointment.
Lobby Management
A smarter lobby for a streamlined in-branch experience.
Insights
See the big picture, and turn information into action.
Contact Center
Better service, higher productivity, lower staffing requirements.
Integrations & API
We’re flexible to fit where you need us.
Privacy & Security
Your security is our top priority.
Onboarding & Tailored Services
We work to deliver exactly what you’re looking for from start to finish.
Solutions
Discover the difference experience makes
Banks & Credit Unions
Committed to driving engagement and growth for modern financial institutions.
Phone & Video Meetings
Use phone and video calls to engage clients from anywhere, at any time.
Case Studies
Learn more about Coconut Software’s customers’ successful implementations.
Resources
Everything you need to make an informed decision
Resource Library
Industry tools, detailed reports, informative webinars, and product information.
Blog
The latest industry trends, product updates, and news, hot off the press.
Customer Case Studies
Learn how our customers have elevated their business with Coconut Software.
Company
Creating meaningful connections since 2007
About
Allow us to introduce ourselves.
Leadership
Meet our inspirational team of thought leaders.
Coconut Partners
Learn about our leading partners.
Careers
Teamwork makes the dream work.
Contact Us
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Sean Wilson
Digital Transformation
Are You Addressing Customer Experience in Your Digital Banking Transformation?
By Sean Wilson • Jul 31, 2019
Banking Trends & Best Practices
2019 Future Branches Consumer Study: Highlights From the Report
By Sean Wilson • Jul 10, 2019
Branch Operations
3 Steps to Improving Operational Efficiency
By Sean Wilson • Jul 3, 2019
Customer Experience
4 Customer Experience Lessons Banks & Credit Unions Can Learn From Amazon
By Sean Wilson • Jun 21, 2019
Company News & Events
Coconut Software Names Matt Petrow Senior Director of Finance and Human Resources
By Sean Wilson • Jun 3, 2019
Banking Trends & Best Practices
4 Fintech Innovations for Creating Deeper Connections
By Sean Wilson • May 24, 2019
Banking Trends & Best Practices
Strategies for the Impending Baby Boomer Crisis
By Sean Wilson • May 7, 2019
Banking Trends & Best Practices
Banking on Millennials
By Sean Wilson • Apr 29, 2019
Digital Transformation
5 Things Financial Institutions Forget During a Digital Transformation
By Sean Wilson • Apr 24, 2019
Customer Experience
When Channel Switching Interrupts the Customer Journey
By Sean Wilson • Apr 24, 2019
Customer Experience
Organizational Loyalty and Customer Experience
By Sean Wilson • Apr 17, 2019
Banking Trends & Best Practices
Balancing Millennials and Boomers in a Self-Service Era
By Sean Wilson • Apr 9, 2019
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