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Product
A modern way to create human engagement
Why Coconut?
Find out what makes Coconut different
Appointment Scheduling
Provide an effortless experience that goes beyond the appointment.
Queue Management
A smarter lobby for a streamlined in-branch experience.
Video Banking
Everything your staff need to deliver an end-to-end video appointment
Reporting & Analytics
See the big picture, and turn insights into action.
Integrations & APIs
We’re flexible to fit where you need us.
Pricing
Resources
Everything you need to make an informed decision
Resource Library
Industry tools, detailed reports, informative webinars, and product information.
Blog
The latest industry trends, product updates, and news, hot off the press.
Success Stories
Learn how our customers have elevated their business with Coconut Software.
Company
Creating meaningful connections since 2007
About
Allow us to introduce ourselves.
Leadership
Meet our inspirational team of thought leaders.
Coconut News
Read all about what’s happening at Coconut.
Careers
Fast-track your career. We’re hiring across teams.
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Contact Center
Customer & Member Experience
When Channel Switching Interrupts the Customer Journey
By Sean Wilson • Apr 24, 2019
Customer & Member Experience
3 Reasons to Digitally Transform Your Contact Centers
By Kelly Wilson • Sep 19, 2018
Customer & Member Experience
5 Benefits of Digitizing Your Back-End Process
By Kelly Wilson • Aug 29, 2018
Customer & Member Experience
Digital Transformation to Improve Operations
By Kelly Wilson • Aug 23, 2018
Customer & Member Experience
The Top 3 Reasons to Implement Digital Customer Service Channels (2019 Update)
By Kelly Wilson • Aug 15, 2018
Technology & Transformation
5 Digital Trends Shaping the Future of Banking and Credit Unions (2019 Update)
By Kelly Wilson • Aug 1, 2018
Customer & Member Experience
4 Contact Center Customer Service Issues And How to Solve Them
By Kelly Wilson • Jun 20, 2018
Customer & Member Experience
3 Ways to Improve Contact Centre Performance
By Coconut Software • May 14, 2018
Growth & Revenue
5 Benefits of Appointment Scheduling Software
By Kelly Wilson • Apr 9, 2018
