News and Events

Blog Hero - Looking Back at Finnovate
By John Schoeler in Company Culture News and Events - Oct 17, 2019

Looking Back at Finnovate – Top 3 Takeaways From The Show

Coconut Software’s John Schoeler looks back at the Finnovate Fall conference in New York. John highlights key sessions and learnings from the conference.

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By Suchet Randhawa in Customer Experience - Sep 16, 2019

[Transcript] Embracing a Customer First Mindset

Get the transcript to our recent webinar to learn how evolving customer expectations and new technology trends are disrupting the financial industry.

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Coconut Software - Blog Header - Key Findings - Embracing a Customer First Mindset
By Sean Wilson in Customer Experience News and Events - Sep 5, 2019

Embracing a Customer-First Mindset: Key Findings From the Panel Discussion

In our recent panel discussion, financial industry experts weighed in on changing customer expectations. Check the highlights here.

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Coconut Software - Blog Header - Webinar
By Suchet Randhawa in Customer Experience - Aug 2, 2019

Embracing a Customer-First Mindset: Eliminating Friction Points in your Customer Multi-Channel Journey

Coconut Software and Future Branches have come together to provide insights from industry leading bank and credit union experts.

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Coconut Software - Blog Header - Digital Transformation
By Sean Wilson in Customer Experience Digital Innovation - Jul 31, 2019

Are You Addressing Customer Experience in your Digital Banking Transformation?

Financial Brand says digital transformation has seen significant investment by banks and credit unions, yet customer experience is stagnant. Let’s discuss.

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Coconut Software - Blog Hero - FB Consumer Study Highlights
By Sean Wilson in Customer Experience - Jul 10, 2019

2019 Future Branches Consumer Study: Highlights From the Report

Digital banking is on the rise, and the role of the branch is evolving. View how with highlights from the 2019 Future Branches Consumer Study.

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By John Schoeler in - Jan 10, 2019

Optimize the Customer Experience with Enterprise Appointment Scheduling

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