Product
A modern way to create human engagement
Platform Overview
Bridge the physical-digital divide, and simplify the experience for everyone.
Appointment Scheduling
Provide an effortless experience that goes beyond the appointment.
Lobby Management
A smarter lobby for a streamlined in-branch experience.
Insights
See the big picture, and turn information into action.
Contact Center
Better service, higher productivity, lower staffing requirements.
Phone & Video Meetings
Use phone and video calls to engage clients from anywhere, at any time.
Integrations & API
We’re flexible to fit where you need us.
Privacy & Security
Your security is our top priority.
Onboarding & Tailored Services
We work to deliver exactly what you’re looking for from start to finish.
Solutions
Discover the difference experience makes
Banks & Credit Unions
Committed to driving engagement and growth for modern financial institutions.
Automotive
You handle the vehicles, we’ll do the scheduling.
Telecom
Lightspeed customer engagements while operating in a complex regulatory world
Retail
Scheduling curbside pickups, private shopping appointments, and digital queuing
Resources
Everything you need to make an informed decision
Resource Library
Industry tools, detailed reports, informative webinars, and product information.
Blog
The latest industry trends, product updates, and news, hot off the press.
Case Studies
Learn how our customers have elevated their business with Coconut Software.
Company
Creating meaningful connections since 2007
About
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Leadership
Meet our inspirational team of thought leaders.
Coconut Partners
Learn about our leading partners.
Careers
Teamwork makes the dream work.
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Technology Implementation
Onboarding & Tailored Services
By Suchet Randhawa • Oct 2, 2019
Digital Transformation
6 Steps to a Successful Technology Implementation Process
By Kelly Wilson • Jun 13, 2019
Banking Trends & Best Practices
4 Fintech Innovations for Creating Deeper Connections
By Sean Wilson • May 24, 2019
Digital Transformation
5 Things Financial Institutions Forget During a Digital Transformation
By Sean Wilson • Apr 24, 2019
Digital Transformation
Benchmarking Your New Technology Implementation
By Kelly Wilson • Dec 19, 2018
Digital Transformation
Investing in New Technology Training
By Kelly Wilson • Dec 5, 2018
Product Education
Why Partner with a Vendor that Offers Open API
By Kelly Wilson • Nov 28, 2018
Product Education
Assembling Your Software Implementation Team
By Kelly Wilson • Nov 21, 2018
Product Education
Customizable Software Solutions v.s. Generic Integrations
By Kelly Wilson • Nov 14, 2018
Product Education
The Importance of Securing Early Buy-In from Decision Makers
By Kelly Wilson • Nov 7, 2018
Digital Transformation
3 Reasons to Digitally Transform Your Contact Centers
By Kelly Wilson • Sep 19, 2018
Digital Transformation
What is Stalling the Digital Transformation for Your Bank?
By Kelly Wilson • Sep 12, 2018
Digital Transformation
5 Benefits of Digitizing Your Back-End Process
By Kelly Wilson • Aug 29, 2018
Digital Transformation
Digital Transformation to Improve Operations
By Kelly Wilson • Aug 23, 2018
Digital Transformation
The Top 3 Reasons to Implement Digital Customer Service Channels (2019 Update)
By Kelly Wilson • Aug 15, 2018
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